Contact
Contact the company
Correspondence is handled by the Dhaka head office. Factory matters are routed internally to Gazipur.
Head office — Dhaka
- Address
- Dhaka, Bangladesh
- info@onestabd.com
- Telephone
- Confirmed on request.
- Hours
- Sunday to Thursday, business hours.
Factory — Gazipur
- Address
- Gazipur, Dhaka Division, Bangladesh
- Enquiries
- Directed through the Dhaka head office.
- Site access
- Visits and audits are arranged in advance. Site hygiene and safety rules apply to all visitors.
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Enquiry routing
Send enquiries to info@onestabd.com and state the subject below in the subject line. This routes the message to the correct function.
- Commercial and orders
- Product enquiries, quotations, order status and distribution.
- Procurement and suppliers
- Ingredients, packaging, engineering items, logistics and services.
- Recruitment
- Applications and enquiries about vacancies.
- Quality and complaints
- Product complaints, including batch code and date code.
- Press
- Media enquiries and requests for statements.
For a product complaint, include the product name, pack size, batch code, best-before or expiry date, place of purchase and a description of the issue. Retain the product and packaging until the enquiry is closed.